The Voter Code is a unique identifier assigned to each voter. It plays a key role in ensuring smooth access to the voting platform and provides valuable support in case of technical issues.
Why is the Voter Code Useful?
- It serves as a secure login identifier for the voter.
- If a voter loses access (forgotten password, lost phone, technical problem, etc.), the organizer can quickly provide the Voter Code to help them reconnect.
- It guarantees uniqueness and helps avoid confusion between voters with similar names.
How to Manage Voter Code Visibility
In Backstage, you can choose whether organizers can see the Voter Codes:
- Enabled: The organizer can view the Voter Code for each voter in their profile. This is very useful for support during voting sessions.
- Disabled: Voter Codes are hidden from the Backstage interface for higher confidentiality.
Best Practices
- Keep the Voter Code enabled if you expect technical support needs (especially for important or large-scale elections).
- Communicate clearly to voters that they should keep their Voter Code safe.
- Use the Voter Code as a recovery method when voters encounter authentication issues.
Tip: Even with the Voter Code visible, the actual vote remains protected by the chosen authentication method (single, double, or triple factor).
The Voter Code is a simple but powerful tool that improves the voter experience and gives organizers better control in case of problems.
Related Article
- How to View and Manage a Voter's Profile
Learn how to access and manage a voter's detailed profile, including personal information, proxies, attendance, connection logs, and message history.
→ How to View and Manage a Voter's Profile
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Support
Need help?
👉 Email: support@voteer.com
👉 Or use the live chat directly in Backstage